Quick answer
To verify a betting account, open the verification or documents section of your account on the bookmaker's official site or app, upload clear photos of your ID (and proof of address if asked), make sure your account details match the documents exactly, and wait for confirmation.
On this page
Why bookmakers verify accounts
Verification, often called KYC ("know your customer"), lets a bookmaker confirm that you are an adult and that the account and payment method belong to you. It protects your winnings from being withdrawn by someone else.
You may be asked to verify:
- before your first withdrawal,
- before large withdrawals (some bookmakers set a threshold),
- after a change of details, or
- during a security review.
Documents usually accepted
Each bookmaker sets its own list. Common ones are:
| Purpose | Typical documents |
|---|---|
| Identity | National ID card, passport, driver's licence |
| Address | Recent utility bill, bank statement, or official letter in your name |
| Payment method | Screenshot showing your name on the mobile wallet or bank account |
Check the list on the bookmaker's verification page before uploading.
Step by step
- Log in on the bookmaker's official site or app.
- Open My account, Profile or Verification (names vary).
- Check that your name and date of birth in the profile match your ID exactly. If not, ask support to correct them first.
- Photograph your document:
- lay it flat on a dark surface in good daylight,
- show all four corners,
- avoid flash glare and shadows,
- make sure every word is readable.
- Upload the files in the format and size shown (usually JPG, PNG or PDF).
- Submit and wait for the result. Watch for SMS or email updates.
How long it takes
Some bookmakers approve documents within hours; others take longer at busy times. If you have heard nothing after the time stated by the bookmaker, contact official support.
If your documents are rejected
Read the reason, fix the problem and upload again. The most common fixes are clearer photos, a valid (not expired) document, or correcting the name on your account. Our account verification problems guide covers each case.
Summary
Make sure your profile matches your ID, upload clear photos of valid documents through the official site, and verify before you need to withdraw.